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Six Communications Secrets of Great Leaders

Great communicators are intentional about it, and there are many secrets they rely on to deliver a powerful message. If you manage to put these secrets to work in your communication and watch your influence soar.

Great leaders connect with people on an emotional level every time they speak. Their words inspire others to achieve more than they ever thought possible.

1. They Speak To Groups As Individuals

Leaders rarely have the luxury of speaking to one person at a time. Whether it’s a huddle around a conference table or an overflowing auditorium, great leaders know how to work the room and make every single person feel as if he or she is being spoken to directly.

2. They Have Ears (And They Use Them)

Great leaders know that communication is a two-way street and what they hear is often more important than what they say. When someone else is speaking, great communicators aren’t thinking ahead and planning what they’ll say next. Instead, they’re actively listening, fully focused on understanding the other person’s perspective.

3. They Use Phrases Like ‘It’s My Fault,’ ‘I Was Wrong,’ and ‘I’m Sorry’

When great leaders make a mistake, they admit it right away. They don’t wait for someone else to find and point out their blunder. They model accountability for their words and actions, even when they could have easily “gotten away” with the mistake. And they do it matter-of-factly, without drama or false humility.

4. They Solicit Feedback

The best communicators never assume that the message people heard are the exact same one they intended to deliver. They check in to verify that their message was understood correctly, and, if it was not, they don’t blame the audience. Instead, they change things up and try again.

5. They’re Proactive

Leaders with the best communication skills don’t waste time playing catch-up. They’re quick to head off the rumor mill by sharing bad news in a timely manner. They also give clear, concise goals and directions so people don’t waste their time heading in the wrong direction.

6. They Know Their Audience

Great communicators don’t worry about sounding important, showing off their expertise, or boosting their own egos. Instead, they think about what people need to hear, and how they can deliver this message so that people will be able to hear it. This doesn’t mean that leaders tell people what they want to hear. Quite the opposite—they tell people what’s important for them to know, even if it’s bad news.

Conclusively, Great communicators stand out from the crowd. They’re honest. They’re authentic. They listen. They excel in communication because they value it, and that’s the critical first step to becoming a great leader.